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Noticeboard

MAY 2018.

We are looking for volunteers from Sleaford to join our PPG. We meet once a quarter at Heckington and would be an opportunity for you to help shape the future of the Practice. If interested please contact Mr Marcus Griffen on the above number who will arrange an informal meeting with two of our current members.

 

Please note the next Practice Training afternoon is on 24/05/2018.

 

We have been accepted to host Nursing students from Lincoln University.

Our next Nursing Student will be Mrs Clare Shrouder who be with us from 26/3/18 for at least 3 months  and will be supervised and looked after by Jemma.She is a "back to Nursing" student so is fully qualified but needs refresher training in order to re-register with the Nursing Council.There has been a slight delay in starting due to mandatory requirements such as lifting and handling.

A warm welcome to her from everybody at Millview.

We have been allocated 9 Medical Students this year from Nottingham Medical School and the first two will be with us from 17/7/18.

 

Further developments include;

1.Twice monthly Ultrasound clinics in the former police station.Any bookings for this service will need to be made after a Clinician appointment initially.

2.Two days a week physiotherapy also in the former police station[Tuesdays and Thursdays].We are planning to increase this to Fridays also in the near future.Any appointments for this service will need to be made after an initial Clinican[Doctor or Nurse Practitioner]  assessment.

Patient Advice

Patient Advice and Liaison Service (PALS)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.


Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.



 
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