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Noticeboard

NOVEMBER 2018.

The Flu Line is now closed but you can still call the reception to book in

Saturday Flu Clinic dates.

 

Sleaford  10/11/18.

Please note that there are 2 flu vaccines this year and if you are over 65 years of age will be receiving a TRIVALENT VACCINE.

PLEASE help us to help you;

Please be aware that if you are 10 minutes late then you will be asked to re-book or sit and wait so that patients that arrive on time can be seen.

Please be aware that if you do not attend appointments on multiple occasions then you will first receive a letter and then asked to re-register at an alternative practice.

Please be aware that any prescription advice given from a hospital appointment can take 7 days to process but you may also be asked to be seen if the clinician needs to discuss further.

Please be aware that this Practice has not yet signed up to the Electronic Prescription Service so cannot process requests from online pharmacies.

 

Please note the next Practice Training afternoon is on TBC.

 

 

We have been accepted to host Nursing students from Lincoln University.

A warm welcome to Mrs Tracy Laverick our new Data Administrator . She commences in post on 1/10/18.

Mrs Jayne Ball will now be our Practice Co-ordinating Manager. This is a new both exciting and evolving role to link all of our Departments together.

We have been allocated 8 Medical Students this year from Nottingham Medical School and the first two will be with us from 17/7/18.

Miss Caitlin Cornish and Mr Max Hollowday will be with us from 5/11/18 to 30/11/18.

 

Further developments include;

1.Twice monthly Ultrasound clinics in the former police station.Any bookings for this service will need to be made after a Clinician appointment initially.

2.Three days a week physiotherapy also in the former police station[Tuesdays,Thursdays and Fridays].Any appointments for this service will need to be made after an initial Clinican[Doctor or Nurse Practitioner]  assessment.

Patient Advice

Patient Advice and Liaison Service (PALS)

PALS The NHS employs over a million staff in thousands of locations. It is a large and complex organisation providing a broad range of services. It is not surprising that sometimes you or a loved one may feel bewildered or concerned when using the NHS. And this can be at times when you are feeling at your most vulnerable and anxious.

So, what should you do if you want on the spot help when using the health service? The NHS expects all members of staff to listen and respond to you to the best of their ability. But sometimes, you may wish to talk to someone employed especially to help you. The Patient Advice and Liaison Service, known as PALS, has been introduced to ensure that the NHS listens to patients, their relatives, carers and friends, and answers their questions and resolves their concerns as quickly as possible.

PALS also helps the NHS to improve services by listening to what matters to patients and their loved ones and making changes, when appropriate.


What does PALS do?

In particular, PALS will:

  • Provide you with information about the NHS and help you with any other health-related enquiry
  • Help resolve concerns or problems when you are using the NHS
  • Provide information about the NHS complaints procedure and how to get independent help if you decide you may want to make a complaint
  • Provide you with information and help introduce you to agencies and support groups outside the NHS
  • Inform you about how you can get more involved in your own healthcare and the NHS locally
  • Improve the NHS by listening to your concerns, suggestions and experiences and ensuring that people who design and manage services are aware of the issues you raise
  • Provide an early warning system for NHS Trusts and monitoring bodies by identifying problems or gaps in services and reporting them.


Find out more

If you would like more information about PALS, the functions it is intended to provide and the standards it should strive to achieve , follow this link.



 
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