AskMyGP (Link)

Ask My GP is our practice’s clinical triage service, this enables us to be able to support patient requests as fast as possible. The services opens at 05:00 so that it is available to all.

This service allows you to request help from the practice when, where and how it suits you. Enjoy feeling more in control as you ask for help securely from your smartphone, tablet or computer.

Remember the more information you give us on your request the easier it is for us to ensure that you are seen  by the most relevant clinician. You can also add photos for additional clarity.

What can Ask My GP be used for:

• You can message us on weekdays from 05:00 until 11:00.
• Request support on the same day you need it.
• You can look forward to prompt response in working hours.
• Appointment requests, cancellations and information requests.

What Can’t Ask My GP be used for:

• A consultation – this is a request and triage service – We cannot keep requests open all day. When they are dealt with they are closed
• Refusals to see a clinician – We will accommodate a patients wishes where possible and clinically safe, however a GP may want to see you Face to Face if they feel it is necessary.

Please follow this link to access the system: access AskMyGP