Prescriptions

• Drop off – Drop off your green repeat slip at either practice in Sleaford or Heckington.
• By Post – send it to us (with a stamped addressed envelope if you want us to post it back to you).
• Online – follow the green “Contact Dispensary” link to the right of this page.
• NHS App – Download for easy access to prescriptions and medical records on your smart phone
• Log into SystmOnline – using the pink button on the right of this page.

We do not accept telephone ordering of repeat prescriptions

Dispensary Opening Times

The dispensary at Heckington is open between 08:30 – 17:30 Monday to Friday (closed on bank holidays).

The telephone line to Dispensary is only manned between 10:00 to 13:00 and 14:00 to 16:30

Please note we are a 28 day prescribing practice. For urgent medication queries outside of surgery hours please ring 111.

Medication Reviews

Patients on repeat medication have to see either a doctor at least once a year to review their regular repeat medications.  We will contact you to arrange this review, please note that this may include blood tests or health assessment data before the actual medication review. Without a medication review your repeat prescriptions may not be issued, so please help us to arrange these appointments with you.

Please allow 72 WORKING HOURS between requesting and collecting your medication.

If you request over a Bank Holiday then the 72 hours starts from the day that the Surgery reopens.

Prescriptions Charges and Exemptions

Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs).

The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines.  Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication. Please ask a member of staff for more details.