Millview Medical Centre

Heckington Surgery, 1 Sleaford Road, Heckington, Sleaford, Lincolnshire, NG34 9QP | Tel: 01529 460213

Current time is 05:58 - Sorry, we're closed

Sleaford Surgery, 29 Handley Street, Sleaford, Lincolnshire, NG34 7TQ | Tel: 01529 305595

Current time is 05:58 - Sorry, we're closed

NHS

Vision and Strategy April 2021

Millview Medical Centre aims to be at the heart of the community, working together with our patients and staff to enhance the health and wellbeing of those we care for. We aspire to be an organisation to be proud of, fostering the core values of compassion, honesty and respect.

  • By engaging with the community we aim to empower our patients to make positive changes to their lives and those around them.
  • With an ethos of development and reflection, we will listen to the needs of our staff and patients and strive to look at ways of improving services in an open and honest way.
  • Recognising the fundamental values of ‘the team’, we will nurture our staff and provide an inclusive and fulfilling working environment which supports learning and innovation.
  • Working collaboratively with other health care professionals we will be a forward thinking practice seeking continuous improvement in the health of the practice population.

Since the last CQC inspection, Millview has already taken steps to incorporate our new vision and strategy.

Throughout the last year, we have actively promoted social media to connect with our practice population. The Millview Facebook page, created at the start of the pandemic, not only provides a source of support and key information; it also promotes the Millview Community Fund which has already raised a substantial amount of money. This has been spent on projects such as food banks in both Heckington and Sleaford as well an NHS remembrance chair. We have also been able to install a community defib at our Heckington site.

Millview have been keen to continue the close relationship with the PPG and despite recent restrictions have worked remotely together to continue to produce a regular newsletter for our patients. Our rapport with the Parish Council has led to their involvement with the design of our imminent car park and future plans to develop a community allotment.

Millview are keen promote an environmentally friendly practice and are a member of the ‘Greener Practice Network’. As well as the solar panels already installed on the Heckington building, the new car park planned at Heckington will have electric charging points and use specially designed matting to reduce environmental harm.

The practice has also been keen to listen to the needs of its staff, recognising that staff members need to be nurtured and fulfilled.  With a new partner, Dr Kasi, who started in Autumn 2020, the leadership style has evolved to be more democratic. One of the key changes made has been the promotion of professional development. Staff across all departments have had the opportunity to enhance their skills for example, resilience training for reception staff to a paediatric course for our nurse practitioner. We also have two staff members doing University course- one a Foundation degree to become a Nurse Associate and another to become an Advanced Nurse Practitioner. All the nurses have also had additional training to receive students at the practice. We have welcomed medical students, a Return to Practice Nurse, paramedics and an aspiring medic with very positive feedback. We were very pleased that one of our medical students won the Primary Care Clinical Governance prize, undertaken and supervised at Millview. An audit designed to increase the rates of cervical screening successfully increased uptake and QOF figures are now above target.

Staff numbers have also increased over the last year which has also improved the overall performance. The surgery now employs an extra 2 receptionists and a new dispenser. The dispensary also has a trainee dispenser due to complete her training by the end of the year. A first contact physio has also started at the practice for 4 days each week along with a GP locum working every Friday. Future staff plans include having a third partner from 01/02/22 as well as paramedics shared between neighbouring practices.

To future proof health provision for the local population, the practice has been selected to be part of a new national pioneering project…..more details to come.

The pandemic has proved difficult for all the Millview team but despite many challenges we have taken positive steps to improve the practice. We move forward with determined enthusiasm to establish a surgery that both patients and staff are proud of.

Heckington Surgery

  • Monday
    08:00 until 18:30
    Extended Hours 18:30 - 20:00
  • Tuesday
    08:00 until 18:00
  • Wednesday
    08:00 until 18:00
  • Thursday
    08:00 until 18:30
  • Friday
    08:00 until 18:30
  • Saturday
    CLOSED
  • Sunday
    CLOSED

Sleaford Surgery

  • Monday
    08:00 until 13:00
    14:00 until 18:00
  • Tuesday
    08:00 until 13:00
    14:00 until 18:30
  • Wednesday
    08:00 until 13:00
    14:00 until 18:30
  • Thursday
    08:00 until 13:00
  • Friday
    08:00 until 13:00
    14:00 until 18:00
  • Saturday
    CLOSED
  • Sunday
    CLOSED