Millview Medical Centre

Heckington Surgery, 1 Sleaford Road, Heckington, Sleaford, Lincolnshire, NG34 9QP | Tel: 01529 460213

Current time is 12:26 - We're open

Sleaford Surgery, 29 Handley Street, Sleaford, Lincolnshire, NG34 7TQ | Tel: 01529 305595

Current time is 12:26 - We're open

NHS Lincolnshire Clinical Commissioning Group is aware that some Lincolnshire GP practices, including this one, are experiencing significant issues with askmyGP, the online triage and consultation system. We would like to apologise to patients for any inconvenience this has caused.

The same issues are affecting practices nationally, and not caused by or the responsibility of Lincolnshire Clinical Commissioning Group or the individual practices, but are system issues with askmyGP. We are working urgently with NHS England, who are investigating with askmyGP, to resolve this as quickly as possible.

We would also like to add our apologies to patients who have experienced problems accessing our service. We are working had to rectify the problems and restore a 100% service for the patients of this practice

Harry Longman CEO askmyGP

Welcome to Millview Medical Centre

Welcome to our Millview Medical Centre Online where we hope you will find enhanced convenience added to first class healthcare.

Millview Medical Centre is a two site practice, with the main site at Heckington and the branch site at Sleaford. We have a practice population over both sites of approximately 10,700 patients and are always happy to register new patients.

Find out when we are open and how to see a member of the team. We’ve made life a little easier with practice updates, news on the latest health issues and even access to repeat medication all at your fingertips.

Services During Covid-19

“During Covid-19 we ask that patients do not come to the surgery unless invited to do so by the practice. We are trying to protect vulnerable patients, and practice staff. We have also reduced some of our services so that we can focus on managing patients with Covid-19. We are still able to assess and advise patients remotely about any concerns that they have which are not Covid-19 related. You can contact the surgery to get advice and assessment by telephone, email and online via AskMyGP. If a clinician thinks that you need to be seen they can arrange for an appropriate appointment or perform a video consultation. Also, please be aware that our Branch Surgery in Handley Street, Sleaford will continue to remain closed for the time being; however we will continue to collect repeat prescription requests from there twice a day Monday to Friday.”

AskMyGP (Link)

In response to the COVID-19 pandemic, from Tuesday 31st March, the Practice will use the AskMyGP system to allow patients to message the Doctor’s surgery directly. Rather than having to wait for an appointment this system means that your message should be dealt with that day (if you message on weekdays until 4pm). This service is available for all Doctor and Nurse Practitioner appointments. If you need to see a Practice Nurse or Health Care Assistant e.g. for a long-term condition review, injection, blood test or a smear test please telephone the surgery.

Our new service, AskMyGP, now means that you can request help from the practice when, where and how it suits you. Enjoy feeling more in control as you ask for help securely from your smartphone, tablet or computer. Bookmark the link in your browser so you don’t forget. If you don’t have internet access you can contact the practice by telephone and your request will be sent to the clinician who will contact you that day where you will manage by telephone or invited in that day to see the clinician.

What is AskMyGP?

It’s our online service where you can seek help from a clinician. The information you give us means the clinicians are better informed and can help you with your problem quicker.

You can message us at any time during the week.
There’s no need to book ahead.
You can look forward to prompt response in working hours.
You can let us know and when it’s best to get back to you.

Please follow this link to access the system:access AskMyGP

Our Mission Statement

To work together with patients families and carers to deliver individual, quality services that cater to the health needs of every patient.

Your Good Health

Access to a wide range of healthcare services is a key element of a good local practice. We don’t just want to see you when you’re ill we want to make sure you stay healthy too. Check

Pre-Bookable Extended Access Appointments

We are pleased to be able to offer our patients access to routine, pre-booked appointments at evenings and weekends from Monday 24^th September 2019.

The new service is part of an extended access service which has been commissioned by NHS South West Lincolnshire Clinical Commissioning Group.

Extended hours run between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday and are available on bank holidays and across the Easter, Christmas and New Year periods.

Appointments are for pre-bookable, non-urgent consultations with GPs and Nurses. Examples of these include chronic illness, asthma checks and routine GP appointments.

The service is being delivered at Sleaford Medical Group and managed by a federation of GPs in the Sleaford area. This means that your appointment could be with a health professional from any of the federation practices.

To arrange an appointment, please speak to your practice receptionist.

When booking an appointment you will need to consent to a Consulting Clinician that may not be your own GP viewing and updating your health record.

Important things to remember

These are pre-bookable and not urgent, acute ‘on the day’ matters
Booked in advance through your own GP reception
May be with a health professional from any of the federation practices
At Sleaford Medical Group, Riverside Surgery, 47 Boston Road, Sleaford, Lincolnshire, NG31 7HD
Extended Access hours are between 18:30 and 20:00 weekdays and 09:00 and 12:00 Saturday and Sunday
These appointments are additional capacity across the federation practices
If you would like more information please ask at reception

Best Practice

Our professional team will ensure you receive the best attention at all times whether you’re attending a specialist clinic or a routine appointment. If you’re new to the area registration is easy and comes with the comfort of discretion and confidentiality assured.