Practice Updates and FAQ

To support transparency and sharing of information this page is dedicated to providing information and feedback to patients.

This page will include Hot Topics, Frequently Asked Questions, practice Updates and other relevant information. If there is any practice information you would like on here in more detail please let us know.

ASK MY GP

There have been many changes to AMGP recently and this has been an evolving process to ensure that we can provide additional access to the patients whilst also providing clinically save triaging and assessment. Below is a practice update on the service:

AMGP update 28.06.2024

HOW CAN YOU HELP 28.06.2024

FREQUENTLY ASKED QUESTIONS

Below is a document with questions that arise quite often or answers to comments we see on social media.

FAQ 28.06.2024

AT THE MINUTE THIS IS THE MOST COMMON ISSUE WE ARE ENCOUNTERING…..

Patients going to their pharmacy to collect a prescription to be told they do not have any in stock. The pharmacy are asking the patients to go back to the GP to get an alternative.

BEFORE YOU COME BACK TO PRACTICE we need the pharmacy to tell you what alternatives they do have in stock. If the doctor doesn’t know what they have this process could go on all day. If we know what they have we can amend this quickly and easily for you.

FEEDBACK AND SUGGESTIONS

If you have any constructive feedback or suggestions please use the link below to provide these to us.

Please note that this is not a format to contact us with medical concerns / issues / requests / medication ordering. This will not be monitored every day, rather feedback and suggestions will be raised in the relevant practice meetings for consideration and actions.

Any abusive language / behaviour will be managed in line with our zero tolerance policy.