Millview Medical Centre
Heckington Surgery, 1 Sleaford Road, Heckington, Sleaford, Lincolnshire, NG34 9QP
Telephone: 01529 460213 Option1 = CareNavigators/Reception, Option2 = Dispensary, Option3 = Cancel Appt, Option4 = Secretaries
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Sleaford Surgery, 29 Handley Street, Sleaford, Lincolnshire, NG34 7TQ | Telephone: 01529 460213
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Friends & Family Test – Patient Feedback
The friends and family test is a feedback format which provides data for for national data figures.
Friends and Family feedback is available in paper format, on our website and on our Ask My GP service providing patients the opportunity to rate the service as well as provide ‘free text’ feedback in their own words.
It is very quick and simple to voice your views and provide comments to the practice as shown below:
Below are our recent results:
| February 2024 | March 2024 | April 2024 | May 2024 | |
| Very Good | 84.8 % | 81.1 % | 82.5 % | 83.1 % |
| Good | 8.6 % | 11.4 % | 10.5 % | 7.8 % |
| Neither Good nor Poor | 1.7 % | 1.9 % | 1.8 % | 3.9 % |
| Don’t Know | 1.7 % | 0 % | 0.8 % | 2.6 % |
| Poor | 1.6 % | 1.9 % | 2.6 % | 2.6 % |
| Very Poor | 1.6 % | 3.7 % | 1.8 % | 0 % |
| Total Positive | 93.4 % | 92.5 % | 93 % | 90.9 % |
| Total Undecided | 3.4 % | 1.9 % | 2.6 % | 3.9 % |
| Total Negative | 3.2 % | 5.6 % | 4.4 % | 5.2 % |
Patient Experience Feedback
Helping us to improve our service delivery by providing us with details of your experiences.
Heckington Surgery
- Monday08:00am to 06:30pm
- Tuesday08:00am to 06:00pm
- Wednesday08:00am to 06:00pm
- Thursday08:00am to 06:30pm
- Friday08:00am to 06:30pm
- SaturdayCLOSED
Additional Clinics will be held monthly for access to cervical smear testing - SundayCLOSED
Sleaford Surgery
- Monday08:00am to 06:00pm
- Tuesday08:00am to 06:30pm
- Wednesday08:00am to 06:30pm
- Thursday08:00am to 06:00pm
- Friday08:00am to 06:00pm
- SaturdayCLOSED
- SundayCLOSED
Useful Links
